Event FAQ - eXp Commercial Brokerage

Commercial Real Estate Symposium FAQs

Event Questions:

How do I attend an event in the eXp Commercial Campus?

You will receive an email from the eXp Commercial Team with detailed instructions at least one day prior to the event. You will need to download the eXp Commercial Campus app on your MAC or PC computer. No mobile device applications are allowed for this event.

You may review this short video tutorial on how to download the eXp Commercial Campus.

How do I navigate the eXp Commercial Campus?

This short video tutorial will show you quick tips and tricks for navigating through the campus.

What can I expect at the event?

The Commercial Real Estate Symposium is being held on April 25-26, 2022, and will feature the industry’s top leaders, national economists and thriving entrepreneurs discussing the future of commercial real estate.

You can view the full agenda here.

Can I access this event on a mobile device?

This training is not available via mobile devices. You must access the events with a computer.

You may download the eXp Commercial Campus to your computer here.

eXp Commercial Metaverse Questions:

My audio isn’t working. How do I reset it?

To reset your audio, click the gear menu on the upper right corner of your screen and then select reinitialize voice.

My computer is running hot. How do I fix this?

Try adjusting the preferences by clicking the gear in the top right. Select preferences and adjust under graphic options. For quality, select fastest or fast. You can also adjust the avatar complexity to simple, which will make avatars appear as paper cut-outs.

Tips for maneuvering in eXp Commercial Campus

Use the Go To menu in the upper left corner to quickly move to any of our locations
Use your up and down arrow keys to move your avatar forward and backward. Use the side arrow keys to turn your avatar left and right.
To sit down in any of the seating areas, just click on the seat.
Watch this short tutorial for more tips and tricks on navigating the eXp Commercial Campus.

Still experiencing technical issues?

If you experience technical issues with downloading the campus, please reach out to [email protected].

For all other event questions, please email [email protected].