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CRE Symposium FAQ’s 

Event Questions: 

How do I attend an event in eXp World?

You will receive an email from the eXp Commercial Team with detailed instructions at least one day prior to the event. You will need to download the eXp Commercial Campus app on your MAC or PC computer. No mobile device applications are allowed for this event.

You may download the campus here. 

What can I expect at the event?

The training program, “Intro to Commercial Real Estate,” is a full, three-day certification program being held Dec. 6-8 and will be facilitated by Michael Simpson of the National Commercial Real Estate Association (NCREA). The course is valued at $600 but we are offering it to you for FREE. 

The Commercial Real Estate Symposium is being held on Dec. 9, 2021 and will feature the industry’s top leaders, national economists and thriving entrepreneurs discussing the future of commercial real estate.

To offer an opportunity for additional networking, Friday, Dec. 10 will be a day for people to visit the eXp Commercial Expo Hall and network.

You can view the full agenda here.

How do I get the certification?

The 3-day certification from the NCREA will be Monday-Wednesday, Dec. 6-8. You must be present each day as attendance will be taken throughout the day. You must take the certification test live on Thursday. If you pass, you will receive the certificate via email within 5 business days.

For questions regarding the certification, please contact [email protected].

Does the training count toward continuing education?

No, the training does not count toward continuing education.

Where can I find the course workbook?

Attendees will receive an email from the eXp Commercial Team one day prior to the event with a link to download the course workbook. 

eXp Commercial Virtual World Questions: 

My audio isn’t working. How do I reset it?

To reset your audio – on the upper right side corner of your screen, you can see a gear menu. Please click on it then select Reinitialize Voice.

Is your computer running hot?

Try adjusting the preferences by clicking the gear in the top right. Select Preferences. Adjust under “Graphic Options” and for Quality select “Fastest” or “Fast”. Also you can adjust the Avatar Complexity to “simple” – this will make everyone appear like a paper cut out or gingerbread person.

Tips for maneuvering in eXp Commercial Campus

  • Use the Go To menu in the upper left corner to quickly move to any of our locations
  • Use your up and down arrow keys to move your avatar forward and backward. Use the side arrow keys to turn your avatar left and right. 
  • To sit down in any of the seating areas, just click on the seat. 
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