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CRE Symposium FAQ’s 

Event Questions: 

How do I attend an event in eXp World?

You will receive an email from (insert email address) with detailed instructions at least one day prior to the event. You will need to download eXp Commercial Open Campus app on your MAC or PC computer. No mobile device applications are allowed for this event.

What can I expect at the event?

Monday and Friday of the event are advanced panels that provide guidance on marketing strategies, tools and technology you can use to elevate and grow your business. You will hear from industry experts, CEOs, influencers, business brokers, M&A professionals, and more. 

Tuesday-Thursday are certification classes from NCREA.

You can view the full agenda here.

How do I get the certification?

The 3-day certification from the NCREA will be Tuesday, Wednesday and Thursday, beginning at 7am PST/11am EST. You must be present each day as attendance will be taken throughout the day. You must take the certification test live on Thursday. If you pass, you will receive the certificate via email within 5 business days.

For questions regarding the certification, please contact [email protected].

Does the training count toward continuing education?

No, the training does not count toward continuing education.

eXp Commercial Virtual World Questions: 

My audio isn’t working. How do I reset it?

To reset your audio – on the upper right side corner of your screen, you can see a gear menu. Please click on it then select Reinitialize Voice.

Is your computer running hot?

Try adjusting the preferences by clicking the gear in the top right. Select Preferences. Adjust under “Graphic Options” and for Quality select “Fastest” or “Fast”. Also you can adjust the Avatar Complexity to “simple” – this will make everyone appear like a paper cut out or gingerbread person.

Tips for maneuvering in eXp Commercial Campus

  • Use the Go To menu in the upper left corner to quickly move to any of our locations
  • Use your up and down arrow keys to move your avatar forward and backward. Use the side arrow keys to turn your avatar left and right. 
  • To sit down in any of the seating areas, just click on the seat. 
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